Privacy policy


Data collection


In order to provide you with personalized recommended products, efficient customer service and timely news notification, we record some information you previously provided from your visit to our site, your registration and your browsing of our site. Including your name, email address, gender, account settings, IP address, fingerprint data, device information, billing and shipping address information, phone number, address, credit card information, language preferences, and merchandise class preferences. At Shoopi, we respect the protection of your personal information and take it very seriously. We ensure that your privacy is protected when using our services. Once we receive your data transfer, we have in place technical and organizational measures to help protect your data from loss, tampering, unauthorized access, etc. We are constantly adapting our security procedures in line with technological advances and developments. We protect your data using Secure Sockets Layer (SSL) encryption. SSL is a function that encrypts all information sent between the buyer and seller, including card information, so that the card details cannot be read by outside parties.


Use of personal data


We collect and process personal information that you voluntarily provide to us for the following purposes: to create your personal Shoopi account to complete transactions with you; To be able to contact you in case of any problem with the delivery of your items; To communicate with you about the latest market trends and to enable you to participate in promotions if you have previously subscribed; To know your needs and preferences and to recommend customized products; to develop, promote, market and provide products and services to meet your needs; to process exchanges or product returns; To improve our services and respond to requests or complaints.


We communicate with you


To get notifications of email, SMS, and apps that launch automatically. We may send you a confirmation email or SMS verification message after you have registered with Shoopi as well as notices related to the Service as necessary. For example: your order confirmation email; e-mail to confirm the change of your address; Payment confirmation email; notification of delivery of your order; Notification of change of your logistics package method; The above list is very relevant to your application. We highly recommend that you do not opt ​​out. If you insist on deleting your account information, the above email will not be received again. The frequency of these notifications is closely related to your interaction on our site. We cannot promise a certain amount of delivery. How to delete my account: Please refer to the item below “Right of Withdrawal”.



track files


A cookie is a small text file that is saved on and during subsequent visits, and retrieved from your computer or mobile device. Shoopi uses cookies to improve and simplify your visit. We do not use cookies to disclose information to third parties. There are also third party cookies on our websites, which we use to collect statistics in aggregate in analytics tools such as Google Analytics. Some of these cookies may track your behavior across multiple websites. There are two types of cookies, persistent and temporary (session cookies). Persistent cookies are stored as a file on your computer or mobile device for a period of time not exceeding 24 months. Session cookies are cached and disappear when the browser is closed. We use persistent cookies to store your shipping country and shopping bag unless you are logged in. We use session cookies when checking whether you are logged in or not. You can easily clear cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies, please see "Help" on your browser. You can choose to disable cookies, or receive a notification each time a new cookie is sent to your computer or mobile device.



However, please note that if you choose to disable cookies, you will not be able to take advantage of all features such as: speed up navigation Track site usage Recognize users and users' access privileges Enable selection and purchase of products on this site Log your browsing activity and purchases Web beacons Gateway These small graphics with a unique identifier, similar in function to cookies, are used to allow us to count users who have visited certain pages of the Sites and to help determine the effectiveness of promotional or advertising campaigns. Unlike cookies, which are stored on a user's computer hard drive, web beacons are invisibly embedded in web pages.



Children's privacy



Shoopi does not collect, use or transfer data to third parties with any data from children under the age of 13. We will delete the data immediately when we learn that we have collected the personal data of a child under the age of 13. If you find any child under the age of 13 has been registered on our website, please contact our customer service for assistance with deletion.



Data processing


You have agreed that you clearly and fully understand, for the sole purpose of providing you with personalized recommended products, efficient customer service and timely news notification, that we may obtain your personal data or your data set for processing, including but not limited to the following any one or A series of operations, such as collection, recording, organization, construction, storage, adaptation, modification or retrieval